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Welcome to our FAQ Page!

This page contains answers to common questions handled by Gord, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete (aka the three-finger salute), which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I get out of the Windows "Blue Screen of Death" ?
  2. Where can I find Updated Drivers for my Hardware ?
  3. Why doesn't my hardware work properly ?
  4. Who has the best Hardware Support ?
  5. What is Windows Update ?
  6. When is it time to upgrade my system ?

How do I get out of the
"Blue Screen of Death" ?

First, press ctrl+alt+delete "ONCE" ... a popup menu should appear that will allow you to either close the application causing the problem, or shut-down the computer.   Try closing the offending application first, if that doesn't work, press ctrl+alt+delete again and try to shut down the computer.  If all else fails, press the reset button on your computer.  Of course, scandisk will run then and you'll have to correct any problems that arose.

Windows crashes are much rarer on Windows 98 than with 95.  A great trick for solving computer glitches is to do a "Cold Boot" ... shutting your computer completely down for at least 30 seconds.  This usually resolves many conflicts.

Windows ME crashes VERY regularly -- get help here.

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Where can I find updated Drivers for my Hardware ?

There are several good sites to download updated drivers.  
Here's links to some of the best ...

Windrivers. Com - http://www.windrivers.com/

Driver Guide - http://www.driverguide.com/

The Driver Zone - http://www.driverzone.com/

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Why doesn't my Hardware work properly ?

Chances are you've got a conflict in your hardware settings.  Right click on the "My Computer" icon and select "properties".  Click on the tab titled "Device Manager", and look for any hardware items that have a red "X" through them or have a yellow "yield Sign".  These indicate hardware with problems.  You can click on each problem item, and select "properties".  The properties dialog box will identify the problem.   It could be an IRQ conflict or a device driver that doesn't work.  If it's an IRQ conflict, change the settings to a free IRQ.  If it's a driver problem, try updating the driver.

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What is Windows Update ?

Windows Update for Windows is a fantastic updating tool available from your start menu.  You must be online to use it, and the site no longer gathers information about YOU!  All the available updates for Windows  and a scan for outdated device drivers is included.  There's also free add-ons, desktop themes & more. You must have Internet Explorer or higher to use it.

If the Windows Update Icon is not in your start menu, go to the run menu and type in ... C:\WINDOWS\WUPDMGR.EXE  --- this will start the updater (you must be online).  You may even download a free online advisor to tell you when new critical updates become available immediately.

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When is it time to upgrade my system ?

This depends on your needs and how you use your computer.  If you feel your system isn't fast enough, then it's probably time to upgrade.

The most popular upgrades are:

  1. More RAM
  2. Larger or second Hard Drive
  3. Upgrade/overdrive chip on the motherboard
  4. Faster modem, CD-ROM and Video Card.

Before upgrading, please read this Upgrade Tutorial Online ...

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